Information de reference pour ce titreAccession Number: | 01438068-201509000-00004.
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Author: | Sokol-Hessner, Lauge 1; Folcarelli, Patricia Henry 2; Sands, Kenneth E F 2
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Institution: | (1)Medicine and Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA (2)Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA
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Title: | Emotional harm from disrespect: the neglected preventable harm.[Editorial]
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Source: | BMJ Quality & Safety. 24(9):550-553, September 2015.
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Author Keywords: | Adverse events, epidemiology and detection; Never events; Patient safety; Root cause analysis.
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References: | 1. Francis R. The Mid Staffordshire NHS Foundation Trust Inquiry-Independent Inquiry into care provided by Mid Staffordshire NHS Foundation Trust-January 2005-March 2009-Volume I. London: The Stationery Office, 2010. http://webarchive.nationalarchiv...- ouverture dans une nouvelle fenêtre (accessed 5 May 2015).
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5. World Health Organization. The Conceptual Framework for the International Classification for Patient Safety: Chapter 3-Concepts and Preferred Terms. 2009. http://www.who.int/patientsafety...- ouverture dans une nouvelle fenêtre (accessed 8 Nov 2014).
6. Governance for Quality and Patient Safety Steering Committee. Effective governance for quality and patient safety: a toolkit for healthcare board members and senior leaders: glossary of terms. Edmonton, AB: Canadian Patient Safety Institute, 2010. http://www.patientsafetyinstitut...- ouverture dans une nouvelle fenêtre (accessed 8 Nov 2014).
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9. Leape LL, Shore MF, Dienstag JL, et al. Perspective: a culture of respect, part 1: the nature and causes of disrespectful behavior by physicians. Acad Med 2012;87:845-52. doi:10.1097/ACM.0b013e318258338d
10. Entwistle VA. Hurtful comments are harmful comments: respectful communication is not just an optional extra in healthcare. Health Expect 2008;11:319-20. doi:10.1111/j.1369-7625.2008.00527.x
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12. Dresser R. Chapter 19: Human dignity and the seriously ill patient. In: Human dignity and bioethics: essays commissioned by the president's council on bioethics. Washington DC, 2008. https://bioethicsarchive.georget...- ouverture dans une nouvelle fenêtre (accessed 9 Dec 2014).
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14. Beach MC, Duggan PS, Cassel CK, et al. What does "respect" mean? Exploring the moral obligation of health professionals to respect patients. J Gen Intern Med 2007;22:692-5. doi:10.1007/s11606-006-0054-7
15. Delbanco T, Bell SK. Guilty, afraid, and alone-struggling with medical error. N Engl J Med 2007;357:1682-3. doi:10.1056/NEJMp078104
16. The Joint Commission. Comprehensive Accreditation Manual for Hospitals: Rights and Responsibilities of the Individual: Standard RI.01.01.01. Oak Brook, IL: Joint Commission Resources, 2015.
17. Institute for Patient- and Family-Centered Care. Patient- and Family-Centered Care: Core Concepts. http://www.ipfcc.org/pdf/CoreCon...- ouverture dans une nouvelle fenêtre (accessed 8 Nov 2014).
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19. Leape LL, Shore MF, Dienstag JL, et al. Perspective: a culture of respect, part 2: creating a culture of respect. Acad Med 2012;87:853-8. doi:10.1097/ACM.0b013e3182583536
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Language: | English.
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Document Type: | Viewpoint.
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Journal Subset: | Public Health.
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ISSN: | 2044-5415
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DOI Number: | https://dx.doi.org/10.1136/bmjqs...- ouverture dans une nouvelle fenêtre
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Annotation(s) | |